Monday, February 21, 2011

China's Facebook May Be Next Big Tech IPO

Chinese entrepreneur Joe Chen could claim title to the next hot Chinese tech IPO when his Beijing-based social networking brand Renren goes for a $500 million public listing on NASDAQ this spring.

Chen won’t match the stratospheric $63 billion market valuation for Mark Zuckerberg’s Facebook. But that’s not taking anything away from Chen. Renren should reach an estimated market cap of $2 billion to $3 billion when investment bankers Morgan Stanley, Credit-Suisse and Deutsche Bank take the startup public – significantly, the first Chinese lookalike brand to go IPO ahead of its American counterpart – putting it on par with two recent China IPO hits, YouTube lookalike Youku and Amazon replica Dangdang.

Read my blog at Forbes for more:
http://blogs.forbes.com/velocity/2011/02/21/chinas-facebook-could-be-the-next-big-tech-ipo/

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Japan’s Book Publishers Decide To Go With EPUB Standard

Japan’s book market is said to be worth around $24 billion (it’s the world’s biggest and about 4x the size of the local video game industry), which means it’s not a big surprise that e-publishing is currently one of the “hot” trends in the country’s tech sector.

And yesterday, Japan’s biggest business daily The Nikkei reported that the local industry made quite an important decision: book publishers and electronics companies have agreed to adopt EPUB 3.0, an open e-book standard that’s currently common in the US, Europe and other places.

The Electronic Book Publishers Association of Japan was launched in summer 2010 and counts the country’s biggest publishers among its 43 members.

EPUB is supported by the Kindle and the iPad, among others. EPUB 3.0, the next version of the standard, will support text printed vertically (i.e. Japanese) starting May this year.


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Nom this: Is Wootfood, a new food-finding app, any good?

Sharing stories about food is what Malaysians and Singaporeans love to do anywhere, any time – sit down with a bunch of newly met acquaintances at a street stall, pub or restaurant, and the conversation will almost inevitably turn to good food, and where to find it.

This is where Wootfood comes in. Developed by Malaysian accelerator Alphapod, Wootfood is a food-discovery app for Android and iOS that allows you to snap pictures of food, tag it with the restaurant’s location, upload it on the web, and find recommended dishes and restaurants.

This sounds like what hot New York startup Foodspotting (“a visual guide to good food and where to find it”) does, and it’s a fact that Wootfood’s founders, TJ Tee and Clayton Narcis, admit to.

“It’s about 90% of what Foodspotting is,” Narcis said during a presentation of the app soon after it was launched earlier this month.

Work on Wootfood started about a year ago, with Narcis and Tee labouring on the project in their spare time. They realized the price of the slow-burning process when Foodspotting was launched while Wootfood was still being developed – and unfortunately, Foodspotting did just what Narcis and Tee were planning.

There is little bitterness from the founders, however, aside from saying, “we were first to think it”. Their strategy now is to focus and tweak Wootfood to the cultural nuances of the Southeast Asian market – which explains why they released Wootfood only to the Malaysia and Singapore App Stores.

How it works

The first impression of Wootfood is its simplicity. When the app is launched, it displays the nearest listed dishes and restaurants within a couple of kilometers. Unlike Foursquare, the relative location is quite accurate, give or take five meters. The process of signing up through the app is pretty easy, and you’re given the option to register with Facebook Connect.

Adding photos of dishes to the Wootfood database is simple and fast, and there are prompts to add information such as price, opening hours, opening days, and descriptive food tags. Aside from adding food pictures, users can also opt to give “noms” to specific dishes – which is the equivalent of saying “I’m eating this” – as they have to be very close to the dish’s location to give a nom.

If you’re away from the location, there’s also the option to like or dislike a particular dish, providing feedback to help other users decide whether this dish should be ordered or avoided.

Another good thing about Wootfood is that dish recommendations are place-specific, so users can easily look at what’s good to eat in a particular restaurant, as opposed to a general area.

The amount of noms and dishes discovered builds up points for your user profile, which allows you to unlock badges like Cherry Pop, Triple Play and Marathon – although the criteria for earning these badges will only be known once you unlock them.

Information, please

As with all user-generated content platforms, Wootfood relies heavily on people contributing to the database: No users, no information, no point. A casual glance now reveals scant information on eateries and food items, and the number of likes to a particular dish usually numbers just a couple.

But the database is growing, according to the founders, as there are about 150 dishes added per day, with about 1,000 restaurants listed in the database. Most of these restaurants are located in Kuala Lumpur and Petaling Jaya in Malaysia, with the Singapore database being quite nascent at the moment.

Granted, it’s barely been a month since Wootfood was launched. And with a growing install base that stands at 3,500 users as of last week, there is promise that Wootfood would eventually be useful enough for the mass of Malaysians and Singaporeans to adopt.

The race for users

The challenge here, however, is winning the mindshare of local users to use Wootfood over the more well-known Foodspotting. After all, no one is going to repeat the process of adding dishes and restaurants for two similar apps.

Although late to the game, Wootfood is on par with Foodspotting. Luckily for Wootfood’s developers, Foodspotting doesn’t have a firm foothold among Malaysians yet. This means there’s still a chance for Wootfood to catch on, and with enough tweaks, enhancements and localized marketing efforts, it could still conquer the local food-sharing space yet.

To download the app, visit http://www.wootfood.com


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MIH Group Acquires Majority Stake in Gaadi

Naspers owned MIH group has acquired majority stake in Gaadi, the auto classifieds portal.

Post this partnership, the Gaadi business (which is part of Accentium Web that runs other sites like StudyNation, SecondShaadi etc) will continue to run as an independent entity, with Umang Kumar, co-founder, taking over as CEO of Gaadi.com. Vivek Pahwa will continue to be involved at a strategic level (he earlier sold Desimartini to HT).

 

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Important to note that MIH owned ibibo isn’t involved in this deal.

November of 2010, Carwale sold 70% stake to India Today Group and Germany Based, Axel Springer and Used Vehicle Marketplace, MotorExchange Raises $5mn.


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Cricket World Cup Fever Hits Androids [Curated Mobile Apps]

Rejoice cricket fans, your season of plenty is here, as the world cup kicks off with a resounding victory for India in its first match!! All this excitement and news, but don’t know how to follow??? These apps are sure to keep you updated on the latest news, events and even make predictions and win prizes!!

Let’s take a quick look at the best that android has to offer.

Cricket live

Tired of visiting websites just to see the score on your mobile?? Cricket Live will pretty much sort you out!! Its easy to use, updates quickly and what’s more, it even has a widget that you can place on your home screen for quick score updates. Cricket live provides you history, schedule and current matches, all in all, a perfect way to stay updated.

Download link : https://market.android.com/details?id=eriwssel.ericricket&feature=search_result

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Cricket wars

This on is for all you MMPORG ( massively multi-player online role playing game) fans. You can choose the kind of player you want to be and even add players to your team. Complete missions to progress and be the winner!!!

Download link: https://market.android.com/details?id=com.moblyng.android.mcricket020&feature=search_result

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ProfDeano

ProfDeano is really fun app that brings you a lot of cricket news and score information in an interface that is refreshing and intuitive! ProfDeano also has Schedules, scorecards, group standing and more!! The only thing that this app lacks is a live score widget, other than that its an awesome app.

Download link :

https://market.android.com/details?id=air.ProfDeano&feature=search_result

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Predict 2 win

Apps when designed like this are a delight to use, and a cricket lovers heaven!! Place bets and earn points! Predict the winner of the match, the man of the match, winner of the world cup and more to win prizes. But wait, thats not all, to help you make your predictions, the app also provides news and in-depth statistics that are sure to keep you updated and entertained!!

Download link :

https://market.android.com/details?id=com.snapwork.p2w&feature=search_result

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What’s your favorite Android app for the world cup cricket?

Also see: How to Watch Cricket World Cup 2011 Online [For Free?]

[Guest article contributed by Chaitanya Khanapure, a Fandroid. Reproduced from Appnomy.]


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Facebook Places Slowly Rolls out in India

Yesterday Facebook asked me to update my client on my Nexus One phone. On updating I found the new icon for “Facebook Places” right in the middle of the icons. It seems Facebook has released Facebook Places selectively across different phones in India.
Some iPhone users also confirmed that Facebook has introduced Facebook places on their phones.

Facebook Places

Facebook places is a Foursquare like feature which allows users to “check in” and mention their geographic location. It also helps identify deals nearby and also your friends who have checked in nearby.
Facebook says “If you’re already using Places, it’s like you checked in yourself without having to do a thing. If you’re not using Places yet, it’s just like being mentioned in a status update”.

Facebook Places

Facebook places, like most location based applications on the phone, used CellID to approximately locate you and thereby get your local deals and friends near you. While not very accurate, it suffices the initial data need after which you “check in” and give a location and timestamp to your profile.

This feature has been available in the US for some time now, but introduction in India is going to be crucial considering Location based systems are few and the general trend towards better mobile phones will ensure more people to have Facebook on their phones.

While “checking in” is not a natural behavior, we still have seen users flood to Foursquare – and now the biggest social network has entered the game in India – which we believe is a game changer.

If you have Facebook on your phone, do check it out and let us know what you think?


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The Android Tablet Giveaway Contest [Update]

Friends, we have made it a bit sweeter for you to win the Android tablet, a contest we announced last week.

Here  is what you have to do

a. Follow us on Twitter (twitter.com/pluggdin)

b. Fan us on Facebook (facebook.com/pluggdin)

c. And in either of the two channels, tell the world why you read/love Pluggd.in. Here is the format

“Recommend @pluggdin, bcoz <fill in the blanks>”

Do ensure that your Facebook status is in public timeline for us to find it.

Ground Rules

  • Only those entries who stick to the said format will be considered for the contest.
  • Contest ends Feb 28th.
  • You can participate n number of times.
  • Your entry is valid if you have participated earlier (i.e. you can still participate in the contest).
  • Only for shipping addresses in India.
  • Final decision lies with Pi Editorial team.

Happy Fandroiding.


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Customer Service Can Still Be a Competitive Advantage in India

Last Friday morning, I was again painfully reminded of the importance of quality customer care. The WiFi router at home started misbehaving. The internet, which for many of us, is as important as sadak, bijli and paani was suddenly inaccessible. I called customer service of the country’s largest telecom service provider and was treated to some great signature music composed by India’s most well known music composer. I was then informed by a woman- automated voice of course – what my bill amount was and then after pressing a series of buttons was again informed what my bill amount was. I was then told that if I wished to speak to a human I would be charged all of 50 paise. I punched the button signaling my acceptance. I was then again treated to some more great signature music which was interrupted by a human voice. Finally. Very politely, the voice took down my complaint (I mentioned that I suspected that the router itself was malfunctioning), verified my details, the router details, and then said that the problem would be resolved by 2pm that day. A complaint number was given to me over the phone as well as sent as text to my cell phone.

After the few hours and no resolution, I called again. Went through the whole song and phone punching sequence (including being told what my bill amount was etc) and was again told, again politely, that the problem would be resolved by 7pm evening that day. I again told the voice that I believed that the router was defective since the phone line connected to it was fine.

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7pm and still no resolution. I was upset and angry. I called again and yes, went through the whole song and dance (at this point, the phone punching sequence was beginning to resemble one!) of reaching a human agent. I explained that the router probably needed replacement and that someone had to physically come to my place to do so. I was however happily informed by the agent that my problem had been resolved as per their “system”. I again explained the situation at my end – that nothing had been resolved. I asked to speak to a manager. I was given another number, apparently one that reached higher ups responsible for customer care. I called and learnt – automated voice again – that that the office was open only Monday to Friday 9am to 5pm!

Feeling exasperated, I made a few phone calls the following morning and reached my phone company’s service executive one who serviced homes in my part of the city. He was very professional and polite. He told me that he thought my problem had been resolved since he had attended to a router problem in the same building (he didn’t quite remember the apartment number) the previous evening! I explained that my problem unfortunately persisted. He was at my place in under 30min and after a few minutes of tinkering around realized that the router needed replacement. Unfortunately, he didn’t have a replacement router handy. The 4-5 routers in his bag were all defective, he said. He called his manager who too arrived promptly. I was told that my router was an old model and that they didn’t carry it anymore. Could I get a replacement anyway? That required approval of the folks in another department. A few phone calls were made. Finally, the manager took out another router (newer model, different make, but not new) from inside the bag of “defective” routers and installed it. It worked.

They left with my defective router. I didn’t sign any customer service request forms or reports. I didn’t pay any money. I was happy. I didn’t hear back from the phone company either – they too were apparently happy. Would they have been happy to know the details? Is there a mechanism to track customer experiences from the “moment of truth” and deliver it to the decision makers?

Surely, there must be better ways to deliver customer service? In our country, delivering high quality customer service can be an immense competitive differentiator. Look around and one sees the enormous gaps in service in all sectors, even excluding government departments! Surely, there’s great opportunity here?

What do you think?

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[Guest article by Sanjay Anandaram, an entrepreneur-turned-investor and a passionate advocate of entrepreneurship in India.]

[Image credit:LeadPro/Flickr]


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