Tuesday, February 21, 2012

With help from technology, this bridal accessories maker has gone places

Helan Tan is not the stereotypical brash, zealous, and overconfident entrepreneur. Formerly employed by a bridal gown design company, she started her Singapore-based business after leaving her job as a means of attaining a more balanced lifestyle.

Her husband wanted to start a family with her. ”I didn’t want to be so hectic, working till 3am when I have kids. At the same time, I wanted to bring in some income, and carry on enjoying my interests in fashion and design,” she says.

Now, she runs Gioielli Bridal Accessories (pronounced ‘gio-eh-lei’) out of her showroom in Clarke Quay.

While she has no grand plans for world domination, this lady is no lightweight. Her accessories have been featured in prominent bridal magazines like Tatler Weddings and Her World Brides, local celebrities like Fann Wong and Zoe Tay have donned her pieces for charity shows, and she has done work for television commercials and print ads for large brands like Lux, Fujitsu, and HSBC.

With such an impressive body of work, I wanted to meet her for myself.

So I headed up to Helan’s showroom, which turned out to be quite humble — a table and a cupboard full of things — and we discussed her business. She fished out an intricate crystal bouquet, painstakingly handmade.

“A client wanted something like this made to propose to her girlfriend,” she says, holding up the glittering thing of beauty. Depending on the size and complexity of the bouquet, it could fetch up to S$2,888. An ornament like this could contain up to 1,000 crystals.

Helan started the business seven years ago, and she found the early going tough. That’s because she could no longer ride on her previous employer’s brand name.

“Initially, I was suffering from low morale. Before I quit my job, I had a lot of referrals. When I quit a job, I’m a nobody. I was also transitioning from having a career to being a housewife. For a while I didn’t see results,” she says.

But as she gained more recognition for her creative pieces, the clients kept coming back. It helped that she had a friend in the TV industry, who fed her a constant stream of lucrative work.

Over the years, she has used the Internet to help her business. But she confesses that technology isn’t something that comes naturally to her.

“I get my husband to help in this aspect,” she says.

Nonetheless, maintaining an online presence, such as a website, has become an important component of her business. Whipping out her iPad, she shows me how users are finding her site through search engines like Google.

Up to half of her sales now come from customers that found her from Google. Most of them are from Singapore, but she does get some orders from as far afield as Australia, Holland, United States, and United Kingdom.

As a result, business has been brisk. On average, she sees about three to five customers a week, and even up to seven brides a day on more hectic periods. Some of her customers turned out to be inhuman — literally.

“I once did an outdoor wedding where the bride requested for a huge hairpiece to be done for the dog. She paid more for her pet than what she paid herself,” she says, chuckling.

Helan is a good example of how lifestyle entrepreneurs can make a decent living as long as they put their passion, hard work, and ingenuity into their work. She uses unconventional materials like dry wheat, plastics, net’s and even children’s clay in her pieces.

“I’m doing this out of interest. It began more as a hobby, and it’s definitely much better than working for people. The more I don’t pay too much attention to money, the more I receive. I prefer to stay low-profile, so I didn’t expect to be featured by all these publications. Timing, luck and opportunity played a part too,” she says.

She did it, of course, with a little help from her friends.

“I don’t have to pay rent because a friend is sharing her office space with me. The editors of magazines are helping me. And so are the bridal boutiques. Without all these friends in the indusry, I will not have my daily bread.”


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Will iPhone 4S Buyers Choose China Telecom or China Unicom?

Now that the iPhone 4S is coming to China Telecom (HKG:728, NYSE:CHA), Chinese iPhone users finally have a choice. Do they stick with China Unicom (HKG:762, NYSE:CHU), previously the only official option for the iPhone, or switch to Telecom? Or just forgo 3G service altogether and shove a China Mobile SIM card in instead?

Sina Tech put together a comparison of the plans which might be interesting if you’re actually trying to buy one of these phones in China, but they also are conducting a user poll about what they think of Telecom’s plan offerings and which version of the iPhone 4S they would prefer. The results so far are pretty interesting:

What do you think of China Telecom’s 3G plans?

poll-answer-1

If you were going to buy an iPhone 4S, which version would you buy?

poll-answer-2

So Sina’s readers — 23,000+ of them, at least — prefer Telecom to Unicom, but would rather not buy a 3G plan from either of them (in practice, this generally means they’ll use the phone with a China Mobile number and no 3g). That’s interesting, and it appears to be pretty reflective of the general mood, at least on the internet. To verify, we checked out two other polls on Sina Weibo with thousands of voters, and China Telecom was chosen above China Unicom in both of them.

It’s worth noting that the reason for these votes isn’t just the pricing, which actually seems pretty similar between Telecom and Unicom. There is a general perception that China Telecom’s 3G coverage is better than Unicom’s, and that definitely played a role in some of the votes in the Sina Weibo polls.

Of course, China’s iPhone users will ultimately vote with their wallets, so we’ll have to wait and see how the Telecom version sells once it’s actually on the shelves. But if these polls are any indication, China Unicom could be facing some pretty stiff competition.



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Can the lifestyle recommendation engine, Zootout be the Oink of India?

zootout_logo

Zootout is a local lifestyle recommendation engine (not just search) that focuses on recommending ‘specialties’.  For instance, apart from answering queries like ‘south Indian restaurants in koramangala, bangalore’, Zootout can also answer queries like ‘best place to have ‘masala dosa’ in Koramangala, bangalore]

The Indore based startup has currently started with food category, but will soon launch in other segments like- beauty, apparels, sale, events, shopping etc.

If you are still wondering how is Zootout different from Zomato and Burrp, it’s mainly the focus on specialties. It is all about recommending visitors on- ‘What is good at a particular place?’ The answer could be- ambience, chef, dish, service or any unique thing that that place has.zootout

“We at Zootout believe that Scanned Menu’s & Ambiguous Reviews act more to confuse visitors, rather than providing them useful solutions. And so, we are focusing severely on providing them information that they actually need, i.e.- “What is special in the restaurant they are visiting to?” We are quite successful in implementing this through our feature Guide.

-Oink Oink-

Few days, back there was an interesting discussion thread on Pluggd.in forum : Does restaurant rating really help in making decision to what to eat? and a general reaction was that while services like Burrp/Zomato provide the much needed business information (location/address/feedback), there still is an opportunity to build an oink like service (Kevin Rose’s latest project) for India.

This is what I shared in the discussion thread:

Overall restaurant rating doesn’t really matter a lot – unless its on the extreme and 90% of the time, 90% of the restaurants will fall somewhere in-between 2-4 (in a scale of 1-5),
The typical qn – ‘yahaan ka kya famous hai‘ – i.e. review of menus is what makes it very interesting.
And what you are talking about is what Kevin Rose’ Oink app is precisely solving this issue – i.e. rate discoveries. Do not rate places, rate things inside them.

As far as Zootout is concerned, the team has started on a good note, but here are a few areas that they need to look into:

- Right from the homepage, its not clear whether the service wants you to ‘search’ or navigate. As of now, the experience is more towards search and that’s where they will be compared with Burrp and Zomato. If you look at Oink, they took a radically different approach and stayed away from the turf of Yelp.

- Guides, i.e. a list of restaurants/listings under a certain parameter. But, as a first time user- what is 1 feature that you want me to see? Right now, there are two options – search vs navigate and in between these two, the key value prop (i.e. specialty) seems to be lost.

What is done right?

- Categorization of restaurants (including Road side shop, Mithai & Farsan Shop).

- Overall search experience – I tried some of the popular localities and was quite satisfied with the result, it matches what would one expect in a local search site. Of course, data is a never ending game and one would expect the team to go much deeper in the game.

- Brand colors: Unlike several other startups who focus on getting just the product out, Zootout team has done a good job of getting the brand colors out.

- Data: The team is collecting good amount of data for each and every listing (how many times the page was viewed, how many times the ‘contact business’ link was clicked etc) which will help them in monetization later.

As far as business model is concerned, it’s a combination of banner ads and services like deals/coupons etc.

Do give Zootout a spin (the service is available in 11 cities) and share your feedback with the team. They are surely onto something interesting, but always remember that the other players aren’t sitting idle – Zootout’s USP could be just a feature for Burrp/Zomato and that’s where the team has to accelerate the brand building process.

Tell us: can Zootout become a destination site for your foodie needs?

Recommended Read: Facts & Myths in Indian Local Search Space [Insights from an Insider]


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Mahindra Satyam turns VC, to set up $50-m fund in partnership with Japan’s SBI Holdings

Mahindra Satyam and SBI Holdings, Inc.,  a global internet based financial conglomerate and Japan’s largest venture capital/ private equity house, currently managing more than US$ 3 billion have partnered to launch $50mn fund in India.

The total size of the proposed fund will be US$ 50mn with equal contribution from both. The objective of the fund is to help leapfrog the innovation curve by investing in high growth and promising companies in the evolving ICT space, specifically Mobility, Social Networking, security Solutions and Cloud.

“With sharp focus on the future trends, we intend to go full throttle on investing into emerging spaces such as Mobility, Social Networking, security Solutions and Cloud. Investments in enterprise mobility and collaborative applications are the leading IT investment priorities for businesses in 2012, with infrastructure consolidation, virtualization and security upgrades in the second tier. This path breaking Fund, managed by SBIH’s expertise in this domain, will be a an accelerator for our growth” [C P Gurnani, CEO, MSAT]


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Chinese Police Crack Down on Cybercrime, Tianya, Sohu, Baidu BBS Services Implicated

china-internet-police

China’s police are on the back end of a three-month long crackdown on cybercrime, and apparently, they’ve found an awful lot of it. Over the course of the crackdown, police told Xinhua, they cleaned up more than 1.2 million pieces of harmful information, closed over 7,000 illegal websites, and investigated harmful information posted on 1,075 prominent sites.

Among those prominent sites were Tianya, Sohu, and Baidu’s Tieba. The BBS services these companies offer are theoretically self-censored, but the police found that on these and many other sites, illegal information was present. These sites have apparently been given a deadline for cleaning up their acts.

The police were looking for a number of things, but specifically targeted black market sales of things like guns, bombs, stolen bank information, poisons, phone-tapping devices, etc. Criminals can’t exactly list these things on Taobao, so sales are often arranged via BBS forums, which are less easily searchable and simpler to remain anonymous on. At the same time, police were also looking for “illegal harmful information that seriously harms the stability of society” — i.e., politically sensitive information, dissident opinions, news reports about censored topics, etc.

So I guess we can all rest a bit easier knowing the Chinese internet now has fewer bomb salesmen and, uh, people who disagree with the government about stuff. Hooray? Anyway, if you’ve run across some harmful information on your own and are looking to report it, there’s a website for that right here. Happy snitchin’.

[Xinhua via Sina Tech, Image source]


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Vibease, the Vibrator Add-on for Smartphones, Opens For Pre-Orders

vibeaseWe’ve received news from Vibease that its smartphone-controlled vibrators are now available for pre-order. Each vibrator costs $99.99 but pre-ordering it can get you up to $45 in savings, which is pretty neat. The product will ship in July.

The Singapore-based vibrator product is unique in the sense that it is controllable remotely, even from the other side of the world, via a mobile app, which could certainly help many long distance relationships [1], if you know what I mean.

Plus, it allows users to create ‘fantasies’ which would help the device vibrate according to certain moods and/or music. Anyone can create a fantasy. The larger goal is to have these fantasies placed onto one marketplace where people can either download them for free or purchase them in-app.

Vibease pitched at our Startup Arena in Singapore and at the time received a great response from our 800+ audience. It was a fun pitch, from enthusiastic founders with a (ahem) stimulating product. But not all investors are open to invest in a mobile app-enabled vibrator. But co-founder, Dema Tio, did reveal to me that there are two investors who are in serious talks with him right now.

Vibease will also be displaying its wares at the Launch Conference in San Francisco this March, as the U.S is also one of its target markets. Vibease’s promo video is here, and it’s an interesting one [2]. We also conducted an interview with Vibease just after the Startups in Asia conference, which you can check out below.


  1. Speaking to Dema before Startups in Asia, he mentioned that, in particular, military families might potentially benefit from something like this. ↩

  2. Note that we’re not relationship experts (we’re mostly nerds), so we make no judgements on John and Jane’s problems or what actually might fix them! ↩


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Tudou Reveals New User Numbers, Says It’s the Video King of Weibo

In newly-released numbers from Tudou (NASDAQ:TUDO), China’s second-largest video-streaming site, it claims to be the king of video views of Sina Weibo, the hugely popular microblogging site.

Tudou cites figures from comScore in saying that “among all video views on Sina Weibo in December 2011, approximately 41 percent, or 180 million video views for the month, were from Tudou.” That’ll be a growing war in the long-term between it and Youku (NYSE:YOKU), its slightly larger rival. For now, Tudou has won this battle. Earlier this month, Tudou revealed that it had added deeper integration with Sina Weibo, such as allowing third-party Sina login, so we’ll have to wait to see if that helps any further.

The company also cited iResearch in saying that it hit 227 million monthly unique visitors in December 2011. In total it racked up 5.2 billion monthly video views that month.

In the Tudou announcement, released earlier today, the founder and CEO Gary Wang said that “our user base and video views have reached historic highs” thanks to getting itself into the online habits of Chinese netizens on social media. By which he means thanks to Weibo.

These numbers have been issued ahead of its Q4 2011 earnings, so some might say that these user stats have been revealed to detract attention away from the financials.


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