
Tiket Official Launch Press Conference. Photo: Tiket.com
Tiket.com officially launches in Indonesia aiming to be the one-stop travel and entertainment site in the country.
Founded by seven co-founders, and having searched for investments for six months, tiket.com flagging under the umbrella of PT. Global Tiket Network started to develop their web on August last year and had their soft launch three months after. A lot of features related to flight booking are currently being developed aim to be, quoting Managing Director Gaery Undarsa, “the best one-stop travel and entertainment site in Indonesia”.
Tiket.com provides a site where users can make hotel bookings and purchase tickets for entertainment events such as concerts and movies. Starting this month, they have added airline ticket purchasing to their list of features. This feature allows users to purchase tickets from domestic airlines such as Lion, Sriwijaya and Batavia. Users will see one interface on the site showing the flights schedules as well as the fare. Users can book, pay and have their ticket issued. “It’s a creative and innovative move brings solution to our customers in just one click,” says Anthonius Thedy, Managing Director TX travel, one of Tiket’s partners.
Hotline customer service and 24/7 LiveChat services are provided for customers while for payments, users can opt to use credit cards (VISA and MasterCard), KlikBCA, or bank transfer using BCA and Mandiri.
Talking on how the service was formed, the COO Natali Ardianto explains, “I meet with Dimas, Wenas and Jeffry at #StartupLokal community, a community that I ran. Then Gaery, Richard and Kevin by professional networking and second degree of our friends. Everyone has their own background and expertise which has helped us a lot in helping Tiket.com achieve its major milestones.”
Having seen that Indonesia is growing to be one of the best travel destinations in the world, the Tiket.com team faced the undeniable fact that most of the Online Travel Agency (OTA) are from foreign countries. Something they are likely to turn it around and furthermore be the leading player in their own country.
Tiket.com sold their first ticket at the end of December, a month after their soft launch. For the Super Junior Super Show 3D movie tickets sold for BlitzMegaplex, they had 50,000 API calls within three hours. Another notable mark was 1,000 L’arc~en~Ciel tickets sold in less than two minutes. By having strategic partnership with Blitz, those who purchase movie tickets from Tiket.com are allowed to choose their preferred seat.
Despite having its focus on sales volume, they aim to hit 100,000 members by this year. Even though concerts have given greater percentage to revenue contribution, with stronger partnerships with hotels, the service will be able to generate a stronger revenue stream. Establishing direct partnerships with more than 550 hotels in 50 cities both chain and boutique hotels such as Santika and Harris, bookings on hotels in Bali and Jakarta have accounted as the biggest share inside their wallet.
Most of their monetization model is based on commission, thus the selling price will be exactly the same as any other locations and even for hotel bookings. As Natali states it “Most OTA are given the same price by our hotel partners, so we are actually pushing the marketing side. They are way cheaper than when you go directly to the hotel.” If users find a lower price offering at another site when reserving a hotel, users can call on Tiket.com’s lowest price policy and reach the team through their call center, LiveChat or send an email asking for the same rate with terms and conditions applied.
Link to full article