Wednesday, May 30, 2012

Sina Weibo’s User Contract: Let’s All Just Calm Down

At the risk of repeating myself, I think it needs to be said: Sina Weibo’s new user contract and credits system is not a big deal. It’s not even really much of a change.

First, a brief summary for those who aren’t already aware: the user contract lays out guidelines under which users can be punished for posting “harmful” information of various kinds. The credit system assigns a team of community members to police weibo posts, adding points for participation in official activities and deducting them for posting things Sina doesn’t want you to post (politically sensitive news, rumors, etc). Users whose “credit” dips low enough may have their accounts disabled or deleted.

Since the implementation of the new rules, we’ve seen a lot of articles like this one from the Committee to Protect Journalists. I don’t mean to pick on that organization — which I think is important and does admirable work — but let’s take a look at some of what’s written here about Sina’s policies. I’ve seen similar things written other places, as well.

It’s the first time such guidelines target users who adopt puns, homonyms, and other veiled references to discuss censored news stories without using keywords on the propaganda department’s blacklist, the reports said.

While true, this is somewhat misleading, as it gives readers the impression that prior to now, puns and other veiled references were permitted. That is not the case. Although they can be harder to censor (for obvious reasons), Sina has been deleting messages and even blocking the accounts of those who use puns to discuss sensitive news for some time now. For example, more than a year ago when netizens coined the phrase “love the future” as a way of discussing the plight of then-imprisoned dissident Ai Weiwei (the phrase sounds similar to his name in Chinese), Sina’s censors tracked and deleted those posts, and in some cases punished the users. I myself had several “love the future” messages I posted deleted.

The new system is the first time Sina has stated publicly that the use of puns to to make reference to censored news is not permitted and will be punished. But Chinese punsmiths have been having their posts deleted on Weibo for a long time now. This user contract does not appear to introduce any real enforcement changes, it’s simply more open about what is being done.

Sina introduced user contracts on Monday which establish a kind of information credit score, according to international news reports. Each account begins with 80 points, which increase with “unspecified promotional activities” but will be reduced for spreading rumors, impugning China, or calling for protests, according to The New York Times. Users will be warned when their score drops below 60, and see their accounts canceled if they hit zero, the Times said.

The new system appears complex and carefully calibrated, but it’s actually arbitrary. It is not clear who will assess alleged violations and how many points they will remove. The violations are outlined in broad terms that cover reporting on censored news stories and expressing anti-government opinions–hence the opportunity to apply them to even the most creative allusions to banned content (and the possibility that some users will be punished for innocuous use of suspected code words).

Again, this is all true, but doesn’t indicate any real change in enforcement. Users who posted too many sensitive messages have been getting their accounts canceled by Sina virtually since Weibo’s inception, the only difference is that now there is a numbering system attached to it. As CPJ points out, though, this system is pretty arbitrary, which essentially means that things are just as opaque as they have always been. It’s still not entirely clear what you can and can’t say, or what the repercussions — if any — will be when you get caught.

Actually, to me the credit system almost sounds like a way for Sina to tacitly endorse politically sensitive speech. The message it sends is that it’s essentially OK to post messages that end up censored, as long as you can balance that point loss by adding points to your account through participation in official Sina activities. However, I expect that Sina will continue to close accounts with disregard for the points system — I doubt, for example, that Ai Weiwei is going to be allowed on Weibo for long, no matter how many points he has — so weibo life will probably go on more or less as usual.

The guidelines, if fully implemented, could have a chilling effect on regular users, but they will not impede writers and activists in the vanguard of the fight for free expression. Unfortunately, they will not replace the Chinese Communist Party’s use of criminal prosecutions–or extralegal punishment–to silence those writers and activists, either.

The second half of of this paragraph is right on the money, but that first sentence is puzzling. If these guidelines are implemented, what has changed? Effectively nothing, as far as I can tell. Before the new rules, weibo users who made posts about sensitive subjects often saw their posts deleted, and if they did it too often, their accounts were closed. After the new rules, weibo users who make posts about sensitive subjects will continue to see their posts deleted, and if they do it too often, their accounts will be closed. The only difference is that now there will sometimes be a fairly arbitrary number attached to the process.

Don’t get me wrong, I think China’s censorship of the internet (in fact, any censorship of the internet) is repugnant and a major obstacle to the country’s development. My point is just that this “new system” doesn’t seem to be all that new. The posts it targets are posts that Sina has already been targeting for years, the only difference is that we’ve now been offered a little explanation as to what’s going on. The system still seems too opaque and arbitrary to award Sina any points for transparency, but I really don’t understand why so many people are presenting it as some new, harsher crackdown when all it appears to do is put down on paper what Sina’s censors have already been doing for quite some time.

[Image source]


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Evernote Hello, helping you remember people and experiences you shared, is now available for Android

Image: Evernote

Evernote has launched Evernote Hello for Android.

Six months ago, Evernote introduced a mobile app that would enhance the way people connect and stay connected. The free app called ‘Evernote Hello‘ that aims to make remembering contact information easy by associating faces with location, time, notes and and personal encounters. First released on the app store, the app is now available for download from the Google Play store.

Evernote Hello has three parts to it. It remembers the:

1. The people you meet. To add someone new to the the Evernote Hello’s contact, you can : (1)Add the information yourself (2) Pull their information from the address book or (3) Have your new contact input their details

Image: Evernote

2. The mosaic of encounters. This is the home screen of Evernote Hello that strikingly resembles the home screen of the Windows phone. The mosaic layout features the faces of people you have met in a chronological order. Since the images of people you have encountered are placed chronologically, multiple encounters with the same person will appear multiple times on the home screen.

This also means that the home screen will only be meaningful if images of encounters are captured consistently. Else, it will just appear as a collage of still images.

3. Your profile, now with LinkedIn. After syncing your LinkedIn account with Evernote Hello, the app quickly build a rich profile of the people you have met by referencing to information on their LinkedIn profiles.

With a lot more additional intelligent features like predicting the people that you might be meeting according to your upcoming events (based on your calendar) and recent call and text history, there is no reason why you should be missing out on this amazing app!

I have quite a bit of trouble remembering faces and names. Working with e27 allows me too meet many new faces and I have since collected quite a big stack of name cards, of which some I have difficulties of putting a face to the name. I have just downloaded mine. Leave a comment below to let me know of your thoughts on the app.


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Evernote Hello, helping you remember people and experiences you shared, is now available for Android

Image: Evernote

Evernote has launched Evernote Hello for Android.

Six months ago, Evernote introduced a mobile app that would enhance the way people connect and stay connected. The free app called ‘Evernote Hello‘ that aims to make remembering contact information easy by associating faces with location, time, notes and and personal encounters. First released on the app store, the app is now available for download from the Google Play store.

Evernote Hello has three parts to it. It remembers the:

1. The people you meet. To add someone new to the the Evernote Hello’s contact, you can : (1)Add the information yourself (2) Pull their information from the address book or (3) Have your new contact input their details

Image: Evernote

2. The mosaic of encounters. This is the home screen of Evernote Hello that strikingly resembles the home screen of the Windows phone. The mosaic layout features the faces of people you have met in a chronological order. Since the images of people you have encountered are placed chronologically, multiple encounters with the same person will appear multiple times on the home screen.

This also means that the home screen will only be meaningful if images of encounters are captured consistently. Else, it will just appear as a collage of still images.

3. Your profile, now with LinkedIn. After syncing your LinkedIn account with Evernote Hello, the app quickly build a rich profile of the people you have met by referencing to information on their LinkedIn profiles.

With a lot more additional intelligent features like predicting the people that you might be meeting according to your upcoming events (based on your calendar) and recent call and text history, there is no reason why you should be missing out on this amazing app!

I have quite a bit of trouble remembering faces and names. Working with e27 allows me too meet many new faces and I have since collected quite a big stack of name cards, of which some I have difficulties of putting a face to the name. I have just downloaded mine. Leave a comment below to let me know of your thoughts on the app.


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Rumor: Diablo 3 Coming to China This July

Leaked Chinese screenshots and gameplay videos have led to rumors that Diablo 3 could be hitting Chinese servers as early as July. The game still has no official Chinese release date, though.



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Internet Trends for 2012 – Mobile Traffic is 10% of Internet Traffic

KPCB’s Mary Meeker & Liang Wu have shared Internet trends for 2012 and here are a few key takeaways:

- 2.3 Billion global Internet users in 2011. 8% growth is driven by emerging markets.

- 1.1B Global Mobile 3G Subscribers.

- Global Mobile Traffic Growing Rapidly to 10% of Internet Traffic Global.

- Desktop Internet vs. Mobile Internetdesktop_vs_mobile_india_traffic

- The bad news however is that eCPM are 5x lower on mobile Internet as opposed to desktop (and ARPU (Average Revenue per User) is 1.7-5x Lower on Mobile than Desktop).

Go through the entire presentation – it’s worth your time.


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Nokia 808, the 41 mega pixel camera phone launches in India – Priced at Rs. 29,999

Nokia has launched its 41 mega pixel camera phone, Nokia 808 PureView in India at price of Rs 29,999.

Nokia 808 boasts of 41 megapixel camera sensor with Nokia Pureview Pro imaging technology and Carl Zeiss optics and by default, comes with 16GB memory (expandable upto 48GB).

nokia_808Key specification/feature of Nokia 808 are:

  • OS: Symbian Belle
  • 512  MB SDRAM
  • 16 GB mass memory, expandable with micro-SD card up to 48 GB (max 32 GB cards)
  • Corning(r) Gorilla(r) Glass
  • AMOLED, ClearBlack
  • 41MP sensor, Carl Zeiss lens, PureView imaging technology and Full HD video
  • HDMI and DLNA outputs, NFC and Wi-Fi technology
  • Preloaded Nokia Maps, turn-by-turn satnav for over 100 countries
  • 4.0 ” Display size

Nokia 808 is priced at Rs. 29,999/ and will be available on Nokia’s official store.

Watch the official video


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Rebuttal: The great debate about user centered design in China

This post is a popular rebuttal challenging 张小龙 (Allen Zhang’s) idea on user centered design (UCD).  The critic here is 尹广磊  (Guanglei Yin), founder and community manager of the rapid prototyping tool, Axure.

This is part of the translated series aimed to elucidate the Chinese internet industry to foreigners what topics are trending, what people are discussing, what thought leaders are saying in China.

The original post (Chinese language) was written on May 11th, the English translation and all errors therein are my own.

 

About the respondent:

Guanglei Yin is the founder of WebPPD.com and Axure.org focused on rapid prototyping and training. He is also a web application developer, interaction designer, consultant, trainer, online community organizer and promoter Axure.

 

About the original author:

Allen Zhang is the product director for the highly successful Chinese unified communicator app “Weixin” or “Wechat” from Tencent. By end of March, Weixin surpassed 100 million active users in 433 days and still growing strong today.  Allen is also the chief designer and architect for 2 other products that exceeded 100 million users namely Foxmail and QQmail.

 

Guanglei’s response to the 3 points that Allen made in his translated post:

 

1. It is hardly conclusive to deem iPhone’s unlock mechanism “natural” just because 3 year olds can unlock it.  All we can draw from this observation is that it is extremely easy to learn.  Remember the first generation iPhone commercial? The first 5 seconds showed the audience how to unlock, and then it showed how to navigate to other screens and apps by swipe and touch.  In subsequent commercials, Apple showed that we could zoom in and out of map by pinch and expand with two fingers. We were amazed with this design and we learned quickly.  But these commercials really served as user education; a user who is shown once to achieve mastery still needs to be shown. Also, I seriously doubt 3 year olds find it natural to switch between single and multiple fingers in navigating touch screens.

 

2. Claiming directory and document concept is not natural in PC is bogus.  Having documents and directories on desktop is the most natural thing on any device. In the case for iOS, if you overlap two apps, it forms a directory.  While it is true that iOS is more protective of its system files making root and other system directories/files inaccessible.  iOS made that as a conscious choice because Apple thinks regular users would only cause detriment if they had access. The more accurate differentiation here is PC is more open while iOS is more closed.  It does not mean iOS abandons the directory and document structure.

 

For the argument made in “natural scrolling”, it is important to note this “natural” feature was not available in prior to OSX Lion.  Scrolling with two fingers to move in the direction of the content is the same natural movement as a mouse.  Sure, it is opposite direction from the PC’s touchpad, but all it added is another option for the user… claiming natural does not makes the case.  Also, it is worth arguing that the real reason Apple added natural scrolling option is to compensate for the new full screen feature navigated by swiping in the direction opposite of the multi-finger movement.  The designers at Apple realized if natural scrolling weren’t added, it would be awkward for users to switch between horizon vs. vertical scrolling logic.  So this move, I believe, is using logic to compensate for design, not because it is really natural.

 

3. Claiming Weixin Shake is a primal to get to know people around the user is bull. If this logic were true, we’d see more physical gestures than complex language development in our modern society.  The truth is, designers at Tencent knew the built-in accelerometer and gyroscope sensors in smartphones are fun and interactive so they leveraged it to increase the entertainment value of the app.  Also, this isn’t their first time leveraging physics in software; QQ music adapted shake to skip to the next song but I would still argue this action is hardly common place.  I feel Bump’s shake to exchange information is more of an exception than a rule.  Can you imagine someone on the street shaking his phone to get to know the people around him?  I think if I see someone shaking his phone on the street, the natural tendency is to think he’s lost signal during a call or that he’s crazy.

 

There are two other examples where Tencent stumbles in being natural (not mentioned in Allen’s post):

  1. Tencent saw that Path  lets users swipe right and swipe left to access menus and navigation and it tries to copy this capability to its QQ mobile messenger. But while Path swipe to switch between menus, QQ’s swipe closed the chat window rather than temporarily switching to something else.
  2. QQ’s installation on MacOS on its official website asks the user to drag from left to right to enable download (like software installation in the MacOS environment).  To me, this is hugely unnatural to be employed on web downloads. What is natural is the default flying animation to the downward arrow on the top right corner in Safari.  It’s completely unnecessary to reinvent the wheel in the wrong place.

 

The book “Don’t make me think” is only an ideology not a methodology.  There are multiple methods to execute to an idea but the most important thing is to encompass user behavioral permutation and thought complexity into the design and prototyping process.  Then, exceed user expectation and deliver something that surprises them. This is are a lot more useful than debating what is natural and what is easy to learn.

 

Related posts:

  1. The great debate about user centered design in China
  2. Baidu’s Adventure in Japan
  3. CDC Corp. Filed for Bankruptcy Protection, Rise and Fall of the First China Concepts Stock


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Amazon’s Fixed Rate SIM Card Released in Japan Today

amazon-fixed-sim-500-mb-b-mobile

From B-Mobile's promo page for the new SIM card

A Nikkei report on Monday claimed that Amazon (NASDAQ:AMZN) was about to sell prepaid 500 MB SIM cards in Japan. And today those cards are now available on Amazon Japan for 1980 yen per month (or about $25).

According to my understanding, users must make an initial ‘sim package’ purchase of 3,150 yen, and then once they use up their 500 MB, they can purchase an additional 500 MB for another 1,980 yen via credit card, which would be a total of 3,960 yen (or $50) for that month.

The data that you don’t use each month is not carried over to the following month. Frankly, that seems really crappy to me. It would be nice to pay for what you use, not more than what you actually use. But mobile companies in Japan have always been good at milking cash from consumers (with the highest mobile ARPU in the world), so this is par for the course in my opinion. Thankfully the service will notify you via email when you are down to your last 100 MB.

It’s officially a B-Mobile 4G/LTE card (available as a standard SIM and as a micro SIM). It’s LTE enabled and will use Docomo’s network. According to B-Mobile, the card will be used for data only, and will not support voice calls, SMS, or MMS. Nikkei reported previously that these cards will be able to function in Docomo’s mobile devices, in addition to compatible foreign handsets such as the iPhone.


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Japan’s Ad Giant Dentsu to Open Singapore Digital Agency Tomorrow

The Japanese advertising agency Dentsu (TYO:4324), which is one of the world’s largest advertisers, is expanding its reach even further having just announced that it’ll open an office in Singapore tomorrow. The new digital agency in the country will be called Dentsu Mobius, and is being set up with SG$6.3 million (US$4.89 million) worth of backing from Tokyo HQ.

The Singapore office will be headed up by two managing directors: Angeli T. Beltran, who’s also the executive regional director at Dentsu Asia, and James Hawkins. They’ll oversee 30 employees at Dentsu Mobius. The new office is being described as a “specialist digital agency” that will be at the center of the company’s digital business in the region. That includes the likes of Dentsu’s Facebook ad sales deal, which was recently extended when Mark Zuckerberg dropped in to the Japanese capital.

Dentsu’s corporate communications manager in Tokyo explained to Tech in Asia:

Interactive communication is one of Dentsu’s strengths, and the establishment of Dentsu Mobius will allow us to blaze new trails in the mobile advertising markets of Southeast Asia.

Singapore is the latest stop on Dentsu’s journey of overseas expansion. It already has 168 offices around the world in 28 countries. The company has also been enlisted by compatriot GREE in its bid to take its mobile gaming platform around the world.


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