Philippine airline Cebu Pacific has integrated Rackspace cloud services to improve website performance and internal collaboration.
Rackspace Hosting, the open cloud company, has announced that Cebu Pacific (CEB), the Philippines’ largest airline is now using its managed hosting service for its website and deployment of SharePoint solutions. Cebu Pacific serves 250,000 online customers on a daily basis, which Rackspace says it is able to handle adequately
Known to provide infrastructure designed for passenger spikes, Rackspace aims to accommodate up to 900,000 simultaneous users while maintaining an undisrupted online experience. CEB is now able to accommodate 40% more traffic load with Rackspace. According to Mark Randall, interim managing director for Asia Pacific at Rackspace, the company understands the importance of a fully-functioning and constantly updated website to an online business.
Being a low fare airline pioneer, CEB receives a lot of bookings, and this comes with the risk of congesting the website. According to CEB VP for People and Administration Michael Shau, they receive 55% of bookings online; therefore the website is a very important part of their business. The airline says Rackspace has assured the company of a smooth user experience, especially during seat sales. CEB also gets assistance from Rackspace’s technical consultancy and infrastructure support for SharePoint together with its Fanatical Support. CEB is also setting up an internal SharePoint environment for a more efficient content-management process. With this environment, different departments can collaborate on updating the information on the website directly, which can includes promos or banners.
Rackspace provides its Fanatical Support service across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. It has also been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company and is featured on Fortune’s list of 100 Best Companies to Work For.
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